Support

Help, troubleshooting, and contact information for DustOff.Now.

Contact support

For questions, bug reports, or feature requests, email DearDoor Studio at support@madeincoder.com.

Please include the DustOff.Now version, your macOS version, and a short description of what happened. Do not include passwords or other sensitive information.

Email support

Quick start

  1. Open DustOff.Now and grant the permission requested by the app.
  2. Choose your cleaning options in the main window.
  3. Hold D + O for three seconds to enter or leave Cleaning Mode.
  4. If automatic exit is enabled, Cleaning Mode ends after 30 seconds.

Frequently asked questions

Is DustOff.Now free?

Yes. DustOff.Now is completely free and has no trial, subscription, or in-app purchase.

Does the app record my keystrokes?

No. DustOff.Now does not collect, save, or transmit keystrokes or personal information. Input is handled locally only while Cleaning Mode is active.

How do I leave Cleaning Mode?

Hold D + O for three seconds. You can also keep automatic exit enabled so normal input is restored after 30 seconds.

The app does not detect its permission. What should I do?

Open System Settings, review the permission shown by DustOff.Now, then return to the app and select Recheck. If the problem continues, restart the app and contact support.

Where are the cleaning options?

DustOff.Now keeps all options in its main window. There is no separate Settings window. You can configure the solid-color screen, automatic exit, menu bar icon, and launch-at-login behavior there.